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Who do I deal with after settlement?
Your new lender. Once the loan settles, the relationship is between you and them: repayments go to them, statements come from them, and any changes (payment dates, payout figures, hardship requests) go through them directly.
By Leverage Finance · Updated 17 July 2026
Leverage's role ends at the introduction; we're a referral service, not a loan manager, and we don't sit between you and your lender afterwards. Your lender's contact details are on your loan documents. If something about the process itself didn't go right, you can of course still contact us about that.
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